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IMS Health Named Compass Data Center 2001 Award Winner

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Alex Kozlov
Compass America
Tel: 703-860-3235

IMS HEALTH WINS COMPASS DATA CENTER OF THE YEAR AWARD FOR EXCELLENCE IN U.S. DATA CENTER PERFORMANCE

Productivity and Quality Recognized: IMS Rating the Highest Ever

OAK BROOK, IL, May 10, 2002...IMS Health (NYSE: RX) has been selected as winner of the 2001 Compass Data Center of the Year award for top performance in data center efficiency. Presented annually since 1989 by management consulting firm Compass, the award is based on objective measurements of productivity and quality, costs, and service in various categories of Information Technology operations.

Compass is a leading management consulting group dedicated to improving business performance. IMS Health is the world's leading provider of information management solutions to the pharmaceutical and healthcare industries.

Through a highly competitive process, winners of the Compass Data Center of the Year award are selected from companies that have conducted performance improvement engagements with Compass within the past twelve months.

"IMS gained distinction in a highly competitive data center environment where costs are declining by an average of 15 to 20 percent a year," said John Kopeck, president of Compass America. "This success demonstrates the commitment of IMS to excellence and continuous improvement in technology, while at the same time reducing overall data center costs."

IMS received a score of .40 on the "Hugo Factor," a proprietary composite measure of data center performance that calculates variables such as hardware and software acquisition costs and personnel productivity. Key factors contributing to IMS Health's performance were high efficiency for utilization of Computer Processing Units (CPUs), disk hardware and operations software, efficient system maintenance, and high levels of personnel productivity. IMS Health's rating is the best score awarded by Compass in the 12 years it has been benchmarking data center performance.

"It is especially gratifying when an outside organization recognizes excellence in our operations," said Mike Heinly, vice president of global data center operations for IMS. "We were particularly interested in these benchmarking results as this analysis followed the consolidation of IMS data centers in Frankfurt, Germany and Plymouth Meeting, PA. We were able to execute this consolidation with such efficiency that it has enabled us to invest in new product offerings such as IMS Xplorer.Web, Territory Planner, Sales Analyzer and the Marketing Effectiveness Suite. These products offer our clients timely and actionable prescription and sales information so they can rapidly respond to key market events."

Past winners of the Compass of the Year award include Mobil Oil, The Kemper Companies, and Southern Company.

Compass (www.compassamerica.com) is a leading management consulting group dedicated to improving business performance. With 650 clients in 32 countries, Compass has completed over 5,000 performance analysis studies on businesses around the globe. Compass has 17 offices in 12 countries, including the UK, Scandinavia, Germany, France, Canada, and the United States.

Operating in more than 100 countries, IMS Health is the world's leading provider of information solutions to the pharmaceutical and healthcare industries. With $1.3 billion in 2001 revenue and nearly 50 years of industry experience, IMS offers leading-edge business intelligence products and services that are integral to clients' day-to-day operations, including marketing effectiveness solutions for prescription and over-the-counter pharmaceutical products; sales optimization solutions to increase pharmaceutical sales force productivity; and consulting and customized services that turn information into actionable insights and results. Additional information is available at www.imshealth.com.